FAQ

What Countries do you ship to?

 

We ship globally! For all Australian express shipments we use Auspost & DHL. For all international shipping we use Japan post & China Post.

We provide Free Shipping Worldwide on nearly all our products except some of our vintage line, which we measure due to the weight and size of the product to calculate the shipping price. 

How do I track my Order?

You will receive your tracking number via email and SMS once your order has been dispatched.

You can click through to track your order directly from your shipping notification email and SMS.

If you have any issues please contact us via our email or open a Live Chat using the chat icon in bottom right of screen, we're here to help.

 

What is the delivery time?

 

We dispatch orders for courier pick-up within 48 hours from the day your order was placed. If a product is out of stock, your delivery will be made as soon as your item is in-stock.

Please note, Some of our international suppliers have holidays that can slow down the order process so just be patient and talk to us via the chat feature on the site or call us on (+61) 0266 984 058 Available 9-4 Monday - Friday.

Indicative delivery time-frames:

Depending on what you order as some jackets are made to order and can take up to 3-4 weeks but generally see bellow for time frames.   

  • Australian Orders (1 - 5 Business days)
  • New Zealand Orders (3 - 6 Business days)
  • Rest of World (International delivery time-frames vary based on location, generally expect delivery within 5 - 12 business days).
  •  

     

    * please note, these time-frames are indicative & can differ due to courier delays.